This is not an issue I … You can also confirm that the order was cancelled by visiting Your Orders.If you see the order in the Cancelled Orders section, it was successfully cancelled.. They did apologise when I sent them a buyer message but it’s not what I call good customer serviceI bought a DVD boxset from somebody last year, who then said it had already sold - he’d been manually chasing down Zoverstocks on price, but then when it sold so cheap he didn’t honour the sale. Even though Amazon stocks it, they are not offering it as a Prime shipment. What it came down to was he didn’t have a dependable employee nor was he dependable. Site owners should lead by being the prime example of how to do things correctly. If it doesn’t show there, then I need to check my own database to double check if there is more than just one copy.Keep a eye on the title/seller for a week or so to see if the item cancelled is listed by them again at a higher price, if so then you may have the explanation to why it was cancelled?I’ve just reordered a new box set from Amazon itself and it was only £2.26 dearer than the one that was cancelled. I know I’ve had it happen with books that I know I’ve only ever had one copy of, yet after it 's already sold it “sells” again and I have to apologise to my customer.From my experience as a seller I’ve never had an order for a “phantom” listing, but I have cancelled a couple of orders where I’ve genuinely found I’m out of stock. Remember I said he was about an hour away. This isn’t a written contract for goods. So here goes.You might want to keep checking to see if you can leave feedback. I remember some buyers may leave feedback for orders cancelled by sellers. Today, 3 days later I got an email from Amazon saying the order had been cancelled by the seller. But a cancel for out of stock is one of the worst thngs you can do as a seller both here and on eBay. There was NO requests from the customer to cancel. (Not that it should anyway)All I can ascertain is they have 609 pages on their storefront and are registered for VAT.
After submitting the cancelation, we'll send you a confirmation message to the email address on your account.
Not a big deal.
He could have brought them to me between lunch and supper with time for a nap. Prime. Not be worse that the folks that they throw off the site!AKA their inventory oversold what they had… funny, they have always told us that’s impossible…4 x I tried to get the first set of boxes and 4 times I got the wrong thing. Sometimes feedback isn’t available until a date after the item would have arrived. The UPS tracking said that my newly reordered boxes had been delivered. 2 way streetGives truth to the saying “Do as I say, not as I do.”I opened the tiny box knowing full well that 25 flat boxes don’t look like a cube, and inside was Starbucks coffee. No notification from Amazon. I shipped the sand back.We find we are sold out of things occasionally. Amazon generally doesn’t cancel any orders. Of course, after spending way too much money on overnight mail, I received a notice saying my boxes had been redelivered. … Whether that’s what actually happened here I don’t know, but I’m surprised your seller didn’t contact you before cancelling just to let you know why they were cancelling. When I wrote to him as to why the delay, he said his lady who did the packing was sick or some such excuse. They told me to keep the coffee, so I did and gave it away. I didn’t check to see if I was refunded yet, but I am sure that I will never receive my boxes.Leave feedback for Amazon. (Just love the Amazon catalogue)"My instinct is that if it was a large seller that it is most likely to have been on multiple platforms but more likely to be a genuine mistake if a small seller. " I make mistakes. At least it shouldn’t be. Either way, an apology wouldn’t have gone amiss.After my experience, I now religiously print off the order and then go to the inactive part of my inventory and delete it. But then, I saw the newly delivered box. As an example, I have just contacted a buyer who has ordered a CD where in my description comments I put “cover artwork differs from that shown”.