!The clue is: My problem startet after activating the new "event timeline viewer" in the app. If they would use the "old" method with the timeline feature turned on too, I think that should solve the problem!I am now on the latest Android app, and the behavior of the app stays the same: When timeline event feature is turned on, the microphone recording from a lot of Samsung phones is unusable. Luckily, you can customize them and make them more to your liking. Here are the steps you need to follow in order to lower the Ring Doorbell’s motion sensor sensitivity:That’s it. with the viewer, some of the newer Samsung phones have problems in microphone processing, maybe due to the two mics for noise cancellation. The "old" RING interface uses an other method of getting the phones microphone input as the new RING rinterface will do.The fix is on the bottom of page 3 and following.If you talk to an app engineer, I'm sure there are different methods of mic recording used, depending on timeline feature turned off or on. When you are done, tap Save, and then Continue.
The app will instantly apply the setting without you having to save it. Wind and rain can mess with the motion detection sensors, causing your Ring Doorbell to spam you with false alerts.
Solution #1: From the main menu, go to New Feature and tap on Event History Timeline to turn it off. This article will teach you how to make the Ring Doorbell less sensitive, so you don’t get too many notifications about false positives.Motion zones on older Ting Doorbell models work a bit differently. If you know that the motion sensor will be triggered at specific times – e.g.
We are having the same issues on both. They think it may be our internet. Video is great but sound is not. Join over 260,000 subscribers!You have probably already noticed some other nifty Motion Settings on your app. Fix for the low speaker volume issue. You can adjust the size of the motion range via a slider (the slider shows the distance in feet). I just installed my ring pro last week. First, when I did troubleshooting with the Ring support tech they told me on the backend looking at the video's from their end they are clean. You can use it to customize your Ring Doorbell to suit you. This is the proof that the problem comes from the mobile stream which the app delivers! Before the audio at the door cam was much louder.So the problem relates to RING and Samsung. Here is how:Disclaimer: Some pages on this site may include an affiliate link. The noise reduction using both mics definitely does not work as it should! What do you think about the Ring Doorbell’s motion sensor?
Solution #2: If the volume is still not restored, you’ll need to grease your elbow just a little. If you use all of the advice mentioned here, you can fully customize your Ring Doorbell, and minimize the number of false alerts.That is both good and bad news because, despite keeping you safe, it can trigger a lot of false positives. Switch off the phone and reboot it again. Reply I have this question too (209) I have this question too Me too (209) Me too. Luckily, you can customize them and make them more to your liking. my iphone 6 microphone is no longer working with the ring doorbell, ... , iOS 10.1.1, ring doorbell Posted on Dec 9, 2016 1:09 PM. I'm almost sure the above is the reasion for the troubles people with Samsung mobiles and Ring doorbells experience at the moment. I understand your frustration, and I'm also hoping that there would be a fix from either Samsung or Ring real soon...New Ring Door View Cam - very less doorbell speaker volume not suitable for daily use!I'm sure Ring is aware of the problem, as the Samsung forum stated that ring support now tells the people to turn off the time-line-feature:Thanks. That's interesting. We spoke with 4 different tech support people and 3 of them had us turn off the event timeline viewer. So it must be an issue.ring app uses different microphone API (or audio interface) settings if you are using the app with or without the timeline viewer.