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Discovery Vitality Contact by email: vitalityinfo@discovery.co.za. What discovery health is demanding amounts to extortion as the month following the debit order date change again debits the full amount and keeps monthly debits going forward at the same rate. For prompt assistance, please have your membership number ready when you call us.For all Life related queries, including information about the innovative benefits we offer, how you can become a policyholder and more.Monday to Friday (08:00 –17:00)We are committed to providing you with great service and will investigate your complaint and aim to resolve your complaint appropriately.  We will keep you informed of the status of your complaint.If you are not satisfied with the outcome following our internal process, you can submit a complaint to the Ombudsman.All your questions about your Discovery Insure policy including changes and claimsIt's time to change your internet browser.Discovery Life maintains an internal complaints resolution system where we undertake to resolve complaints from our policyholders and clients as speedily and fairly as possible. Call centre: 0860 751 751 Monday to Friday: 8am to 6 pm Saturday: 8am to 12pm. Why may we not simply change the debit order payment date and for that change month just pay the pro rata difference between the 1st and the 10th of the month on the 10th of that month?

For any event, you are welcome to contact:Hospital authorisations, queries on your claims or benefit information. Discovery Health is by far the biggest medical aid scheme in South Africa and tends to dominate the industry.
Contact Discovery Education to learn more about our digital textbooks and educator resources, and sign up for a free demo. HiI have lodged a complaint regarding a new dependent added end of March 2020 for which I indicated he must...We wish to change the date that our monthly premium debit order is paid out from the 1st of the month to the 10th.

C rodelI requested cancellation on my discovery vitality in april already and was told i'll receive a call within 10 days in never happened I sent another complaint then was told 5 days still nothing all I want is to for you to cancel vitality and dont bill me this month I cant afford any luxuries since lockdown I need all the money I can get maybe I will reinstate after lockdown just like when I initially took it I was told I can cancel anytime, its surprising when I took vitality I was called the same day and it was activated now I want to cancel I must wait for how long You can also update details on your membership or call us with a query on your debit order. Discovery Invest aims to resolve all complaints within 21 working days of receipt if all the relevant information has been received. Monday to Thursday: 8 am to 5pm. We are also informed that we may not cancel the debit order in order to pay manually via eft. If we are unable to provide feedback in this time, we will inform you.Earn up to 4% interest on the money sitting in your cheque account with Discovery BankBookings for the installation of or questions about the workings of your DQ-Track.What to do to resolve your complaint:All your questions regarding your Discovery Bank accounts and cards.We are committed to provide you with the highest standard of service and your feedback is important to us.
Discovery Card aims to resolve all complaints within 21 working days of receipt if all the relevant information has been received. We are told that this is only possible if a double premium is paid for the month in question. Member number [protected]. Discovery Email: discoverylifeinfo@discovery.co.za.