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Rather than managing the return and issuing a refund, it is always a good idea to resolve the issue.Hence, toprevent a negative experience from the buyer, monitor your refund actively andmake sure that the customer receives it on time.Note: A Gift Return can be identified by a Gift badge ( ).When a buyerrequests for a refund, there are three things Amazon advises you to do priorprocessing the refund:When abuyer returns your product, the refund that he/she receives depends on threefactors:On theother hand, a buyer can also close a return request. It includes order packing, pick-up, customer service, shipping, and product returns.There mightbe times when you just want to refund the tax amount to the buyer. Used products generally do not come with a manufacturer's warranty but all of our items are backed by Amazon’s return policy. In order todefend yourself from buyers with bad or shady intentions, a few sellers takevideos or photos of themselves, especially while expensive products before shipping.This serves as an evidence to prove that they shipped the product properly if abuyer claims that he/she hasn’t received the order.Also,Amazon Returns could also stem from:A fewreturns are recognized by Amazon to be contained with “potentiallyhazardous” materials. In order to process a return request, here’s what you have to do: Go to the page Manage Returns where you can analyze, authorize, and decline the request. Amazon Warehouse Deals return policy Most Amazon Warehouse Deals products don’t come with a manufacturer’s warranty, but all items are backed by Amazon’s return policy (90 days for Renewed items, and 30 days for all Used items). Hence, a buyer should always check for the individualseller’s return policies before making a purchase.Amazon encourages you to check your emails often and respond to take proper action to claims if required. Toprocess the tax refund, here’s what you have to do:Even thoughAmazon handles order & shipping notifications, it is still important towork with the buyers directly to resolve their issues and questions about theproduct.Though mostindividual sellers offer their return policies much similar to Amazon.com’s, afew policies might vary. Note that the information given here is sourced from the official Seller Central help pages. According to a report in NPR.org, Amazon was one of the few companies to extend unlimited, though unpaid, time … Remember that this also plays a key role in your ODR (Order Defect Rate).For somereasons, if you think you will have to contact the buyer who actually boughtthe gift, do this:However, tomodify your address, follow this:If you are a seller, then Amazon return policies are something you should pay keen attention to.However, inmost cases, they aren’t your fault. Any drop shipped item (shipped directly from manufacturer) must be returned to the manufacturer within 30 days of the original invoice date. For more information, please read our Crocs return policy. Drop Ship Returns. Amazon.com Return Policy Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of receipt of shipment in most cases.Some products have different policies or requirements associated with them.